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Problem inserting a video in Captivate 6

I need to insert a video in Captivate 6 which resides in our web server. I used Event Video because this is the only option that seems to allow me to insert an http URL. I placed the URL with this format as specified in the example: http://myDomain.com/directory/video, however it gives me back a message: "Failed to load video file. The file path or the URL may be invalid." I'm not sure what I am doing wrong. I've checked the URL and it works. What do you recommend I should do? Thanks in advance for your answers.
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  • Hi,

    Is an internal web server for your organization or does it work as Streaming Server?

    I believe this URL would not work unless you have an application that allows streaming content.

    Read more about it -- http://help.adobe.com/en_US/captivate...

    Though I have on suggestion-- On the slide where you want to put the video-- Go to Slide Properties-- Action --On Enter-- Open File or URL -- Paste your URL in the Space and the set it to open in current window.

    Now try publishing and check if you video plays this way?

    Good luck!
    Anjaneai
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  • Hi Anja! Your solution worked as a workaround! But i Instead set it to open on a separate window because its conflicting with the Lms. And instead of setting it up to open the url on page entry, i created an image button with a video thumbnail, and then set it up On Click, open Url on separate window. Course then still runs on background. I need to do it this way because i need to make the course run on iPad, and it now works! my video is an mp4, and the video works seemlessly now :)

    Thanks for your response!
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